Welcome to eazysouq.com, In using the eazysouq.com service of Eazy Souq you are deemed to have accepted the terms and conditions listed below.
All products/services and information displayed on eazysouq.com constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below. eazysouq.com reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of eazysouq.com prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
Account and Registration Obligations
“Your Information” is defined as any information you provide to us in the registration, buying process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. eazysouq.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately through the address provided below. If eazysouq.com has reason to believe that there is likely to be a breach of security or misuse of the eazysouq.com Site, we may require you to change your password or we may suspend your account without any liability to eazysouq.com.
You also agree to:
- Provide true, accurate, current and complete information about yourself as prompted by eazysouq’s registration form (such information being the “Registration Data”)
2. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete.
If you provide any information that is untrue, inaccurate, incomplete, or not current or if eazysouq.com has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, eazysouq.com has the right to indefinitely suspend or terminate your profile and refuse to provide you with access to the Site.
Pricing Information
While eazysouq.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. eazysouq.com cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, eazysouq.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is wrongly priced, eazysouq.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and eazysouq.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation.
In the event that eazysouq.com accepts your order the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to eazysouq.com dispatch of the product that you have ordered.
We strive to provide you with the best prices possible on eazysouq.com, sometimes a price online does not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from online prices. Prices and availability are subject to change without prior notice.
Delivery
It takes 5 – 8 business days to deliver your order within UAE.
Cancellation by Eazysouq.com
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department, cases where we find that the customer is manipulating the account to place multiple orders. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account. No cash disbursement shall be made under any condition whatsoever.
Quality check
In order to ensure top quality customer experience, we do a quality check on orders dispatched at our end. If we find any fault in the product(s) in your order, we reserve the rights to cancel the order partially or fully. On such cases, we shall notify you about the same.
Cancellations by the Customer
In case we receive a cancellation notice and the order has not been processed/approved by us. We will not be able to cancel orders that have already been processed and shipped out by us. eazysouq.com has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by eazysouq.com and accept eazysouq.com’s decision regarding the cancellation.
Credit Card Details
You agree, understand and confirm that the credit card details provided by you for availing of services on eazysouq.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to eazysouq.com. Further the said information will not be utilized and shared by eazysouq.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. eazysouq.com will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.
Fraudulent /Declined Transactions
eazysouq.com reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. eazysouq.com reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.
Colors
We have made every effort to display the colors of our products that appear on the Site as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. Shipping
Modification of Terms & Conditions of Service
eazysouq.com may at any time modify the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on eazysouq.com. You should regularly review the Terms & Conditions on eazysouq.com. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.
DISCLAIMER : Eazy Souq holds the rights to cancel any order in any of the below cases.
Fraudulent Transactions: Eazy Souq holds the rights to cancel orders made with fraudulent email ID, payment method and all kinds of bulk purchases.
Wrong Image : Images are meant for illustrative purposes only. Customer buys a product where the image was wrongly advertised.
Wrong Price : Prices are updated in bulk. If a wrong price is advertised on the website.
Wrong Description : Mistakes may occur while capturing information from the internet. Certain products may have different features in different region. Customer buys a product which may not have a feature which is advertised.
Privacy Policy
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and Your Information is one of our most important assets. We store and process Your Information on computers located in Dubai that are protected by physical as well as technological security devices.
